{"product_id":"opengear-cm8116-ddc-16-port-serial-console-manager-dual-dc-tpm-2-0-docker-1-yr-foundation-support","title":"OPENGEAR CM8116-DDC | 16-Port Serial Console Manager, Dual DC, TPM 2.0, Docker, 1 Yr Foundation Support","description":"The Opengear CM8116-DDC is a 1U rack-mountable 16-port serial console manager purpose-built for data centre and enterprise out-of-band management. Featuring 16 straight-pinout RJ-45 RS-232 serial ports, dual 1GbE Ethernet, an ARM 1.6 GHz dual-core processor, 2 GB DDR4 RAM, 32 GB flash storage, TPM 2.0 hardware security, Docker container support, and a dual DC power supply, it delivers Smart Out-of-Band Management so network teams retain reliable access to infrastructure regardless of production network state. This listing includes 1 Year of Opengear Foundation Support (OG-FNTS-CM8100-1YR), sold together with the hardware as a single SKU.\u003cbr\u003e\u003cbr\u003eThis listing includes 1 Year of Opengear Foundation Support (OG-FNTS-CM8100-1YR), sold together with the hardware as a mandatory bundle. Foundation Support delivers 8x5 regional live assistance across APAC, Americas, and EMEA via phone, email, and portal, with initial response times of up to 15 minutes via portal and 30 minutes via email. Critical (Priority 1) issues — including severe outages and DOA units — receive next-business-day RMA replacement in Australia (within 4 days internationally). Ongoing firmware and software updates are included throughout the support term, with a 95% SLA compliance target. Order direct from iptrading.com.au — Australian-owned and operated since 2001.","brand":"OPENGEAR","offers":[{"title":"Default Title","offer_id":63446591701361,"sku":"CM8116-DDC","price":5459.55,"currency_code":"AUD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0894\/3665\/1889\/files\/CM8116_port_a_da98d546-19b4-4553-ad47-d08f9fdea728.jpg?v=1776206616","url":"https:\/\/www.iptrading.com.au\/products\/opengear-cm8116-ddc-16-port-serial-console-manager-dual-dc-tpm-2-0-docker-1-yr-foundation-support","provider":"IP Trading Pty Ltd","version":"1.0","type":"link"}