{"product_id":"opengear-cm8116-16-port-serial-console-manager-dual-1gbe-arm-1-yr-foundation-support","title":"OPENGEAR CM8116 | 16-Port Serial Console Manager, Dual 1GbE, ARM, 1 Yr Foundation Support","description":"The Opengear CM8116 is a 1U rack-mountable console manager delivering Smart Out-of-Band (OOB) management for data centres and enterprise networks. It features 16 straight-pinout RJ45 RS-232 serial ports, dual 1GbE Ethernet interfaces, an ARM Cortex-A72 1.6GHz dual-core processor, 2GB DDR4 RAM, 32GB flash, and a TPM 2.0 hardware security module. Dual AC power supplies with auto failover ensure continuous availability, while Docker container support and Python scripting enable on-box NetOps automation. \u003cbr\u003e\u003cbr\u003eThis listing includes 1 Year of Opengear Foundation Support (OG-FNTS-CM8100-1YR), sold together with the hardware as a mandatory bundle. Foundation Support delivers 8x5 regional live assistance across APAC, Americas, and EMEA via phone, email, and portal, with initial response times of up to 15 minutes via portal and 30 minutes via email. Critical (Priority 1) issues — including severe outages and DOA units — receive next-business-day RMA replacement in Australia (within 4 days internationally). Ongoing firmware and software updates are included throughout the support term, with a 95% SLA compliance target. Available now at iptrading.com.au — competitive prices and local support.","brand":"OPENGEAR","offers":[{"title":"Default Title","offer_id":63446591111537,"sku":"CM8116","price":5373.01,"currency_code":"AUD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0894\/3665\/1889\/files\/CM8116_port_a.jpg?v=1776206551","url":"https:\/\/www.iptrading.com.au\/products\/opengear-cm8116-16-port-serial-console-manager-dual-1gbe-arm-1-yr-foundation-support","provider":"IP Trading Pty Ltd","version":"1.0","type":"link"}