{"product_id":"opengear-cm8116-10g-ddc-console-manager-16-port-serial-dual-10gbe-sfp-dual-dc-tpm-2-0-1-yr-foundation-support","title":"OPENGEAR CM8116-10G-DDC | Console Manager 16-Port Serial, Dual 10GbE SFP+, Dual DC, TPM 2.0, 1 Yr Foundation Support","description":"The Opengear CM8116-10G-DDC is a high-density 1U rack-mountable console manager from the CM8100-10G series, delivering Smart Out-of-Band™ management with 16 software-selectable RJ-45 serial ports and dual 10GbE SFP+ uplinks for high-speed network connectivity. Powered by a Marvell ARM 1.6GHz dual-core processor with 2GB DDR4 and 32GB flash, it includes TPM 2.0 hardware security, Docker containerisation support, Dual DC power input (±40V–72V DC), and full Opengear Lighthouse® integration — making it a robust choice for large-scale, resilient serial console infrastructure. \u003cbr\u003e\u003cbr\u003eThis listing includes 1 Year of Opengear Foundation Support (OG-FNTS-CM8100-1YR), sold together with the hardware as a mandatory bundle. Foundation Support delivers 8x5 regional live assistance across APAC, Americas, and EMEA via phone, email, and portal, with initial response times of up to 15 minutes via portal and 30 minutes via email. Critical (Priority 1) issues — including severe outages and DOA units — receive next-business-day RMA replacement in Australia (within 4 days internationally). Ongoing firmware and software updates are included throughout the support term, with a 95% SLA compliance target. Get it now at iptrading.com.au — authentic hardware, reliable service.","brand":"OPENGEAR","offers":[{"title":"Default Title","offer_id":63446591373681,"sku":"CM8116-10G-DDC","price":6325.08,"currency_code":"AUD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0894\/3665\/1889\/files\/CM8116_port_a_46b8c485-3347-4262-a302-5596e3781ff0.jpg?v=1776206581","url":"https:\/\/www.iptrading.com.au\/products\/opengear-cm8116-10g-ddc-console-manager-16-port-serial-dual-10gbe-sfp-dual-dc-tpm-2-0-1-yr-foundation-support","provider":"IP Trading Pty Ltd","version":"1.0","type":"link"}