{"product_id":"opengear-cm8116-10g-cm8100-console-manager-16-serial-ports-dual-10gbe-sfp-1-yr-foundation-support","title":"OPENGEAR CM8116-10G | CM8100 Console Manager, 16 Serial Ports, Dual 10GbE SFP+, 1 Yr Foundation Support","description":"The Opengear CM8116-10G is a 1U rack-mount console manager delivering Smart Out-of-Band (Smart OOB™) management for enterprise data centres and critical network infrastructure. Featuring 16 selectable RJ-45 RS-232 serial ports, dual 10GbE SFP+ uplinks, and dual 1GbE copper interfaces, it keeps your management plane active even when primary network connectivity fails. Powered by an ARM Marvell 1.6GHz dual-core processor with 2GB DDR4 RAM and 32GB flash storage, the CM8116-10G adds TPM 2.0 hardware security, Docker container support, Python scripting, and native Lighthouse Service Portal integration for centralised at-scale management. \u003cbr\u003e\u003cbr\u003eThis listing includes 1 Year of Opengear Foundation Support (OG-FNTS-CM8100-1YR), sold together with the hardware as a mandatory bundle. Foundation Support delivers 8x5 regional live assistance across APAC, Americas, and EMEA via phone, email, and portal, with initial response times of up to 15 minutes via portal and 30 minutes via email. Critical (Priority 1) issues — including severe outages and DOA units — receive next-business-day RMA replacement in Australia (within 4 days internationally). Ongoing firmware and software updates are included throughout the support term, with a 95% SLA compliance target. Shop the CM8116-10G with Foundation Support at iptrading.com.au — your local source for enterprise-grade networking solutions.","brand":"OPENGEAR","offers":[{"title":"Default Title","offer_id":63446591177073,"sku":"CM8116-10G","price":6065.42,"currency_code":"AUD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0894\/3665\/1889\/files\/CM8116_port_a_6ad2a5ae-3d88-43f6-ad34-d38bcd794bf7.jpg?v=1776206559","url":"https:\/\/www.iptrading.com.au\/products\/opengear-cm8116-10g-cm8100-console-manager-16-serial-ports-dual-10gbe-sfp-1-yr-foundation-support","provider":"IP Trading Pty Ltd","version":"1.0","type":"link"}