{"product_id":"opengear-cm8116-10g-c-cm8100-console-manager-16-serial-ports-dual-10gbe-sfp-5g-modem-1-yr-foundation-support","title":"OPENGEAR CM8116-10G-C | CM8100 Console Manager, 16 Serial Ports, Dual 10GbE SFP+, 5G Modem, 1 Yr Foundation Support","description":"The Opengear CM8116-10G-C is a 1U rack-mountable Console Manager delivering resilient out-of-band (OOB) management for enterprise and data centre environments. It features 16 software-selectable RS-232 serial ports (RJ45, X1\/X2 pinout), dual 10GbE SFP+ uplinks, dual 1GbE RJ45 ports, and a built-in 5G cellular modem for failover resilience — all backed by an ARM 1.6GHz dual-core processor, 2GB DDR4 RAM, 32GB flash, and hardware TPM 2.0 for secure boot and data encryption. Docker containerisation, REST API, and Python scripting support enable open automation across any platform, while Opengear Lighthouse integration allows centralised management at scale. \u003cbr\u003e\u003cbr\u003eThis listing includes 1 Year of Opengear Foundation Support (OG-FNTS-CM8100-1YR), sold together with the hardware as a mandatory bundle. Foundation Support delivers 8x5 regional live assistance across APAC, Americas, and EMEA via phone, email, and portal, with initial response times of up to 15 minutes via portal and 30 minutes via email. Critical (Priority 1) issues — including severe outages and DOA units — receive next-business-day RMA replacement in Australia (within 4 days internationally). Ongoing firmware and software updates are included throughout the support term, with a 95% SLA compliance target. Order direct from iptrading.com.au — Australian-owned and operated since 2001.","brand":"OPENGEAR","offers":[{"title":"Default Title","offer_id":63446591242609,"sku":"CM8116-10G-C","price":7017.46,"currency_code":"AUD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0894\/3665\/1889\/files\/CM8116_port_a_0d1181ce-7350-4c42-8d0d-523950cba5a2.jpg?v=1776206566","url":"https:\/\/www.iptrading.com.au\/products\/opengear-cm8116-10g-c-cm8100-console-manager-16-serial-ports-dual-10gbe-sfp-5g-modem-1-yr-foundation-support","provider":"IP Trading Pty Ltd","version":"1.0","type":"link"}