{"product_id":"opengear-cm8008-cm8000-8-port-rs232-console-manager-smart-oob-1-yr-foundation-support","title":"OPENGEAR CM8008 | CM8000 8-Port RS232 Console Manager, Smart OOB, 1 Yr Foundation Support","description":"The Opengear CM8008 is an 8-port RS232 console manager from the CM8000 Series, purpose-built as a serial-first out-of-band recovery platform for core branches, small aggregation sites, and network closets. Equipped with 8x RS232 X2 (Cisco straight) pinout RJ45 serial ports, 2x 1GbE\/SFP combo uplinks, 4GB RAM, 32GB flash, an ARM 1.6GHz 4-core processor, TPM 2.0 hardware security, and Docker support, the CM8008 delivers automation-ready Smart Out-of-Band™ infrastructure that keeps your team in control even when the primary network is unavailable. \u003cbr\u003e\u003cbr\u003eThis listing includes 1 Year of Opengear Foundation Support (OG-FNTS-CM8000-1YR), sold together with the hardware as a mandatory bundle. Foundation Support delivers 8x5 regional live assistance across APAC, Americas, and EMEA via phone, email, and portal, with initial response times of up to 15 minutes via portal and 30 minutes via email. Critical (Priority 1) issues — including severe outages and DOA units — receive next-business-day RMA replacement in Australia (within 4 days internationally). Ongoing firmware and software updates are included throughout the support term, with a 95% SLA compliance target. Available now at iptrading.com.au — competitive prices and local support.","brand":"OPENGEAR","offers":[{"title":"Default Title","offer_id":63446590849393,"sku":"CM8008","price":2787.41,"currency_code":"AUD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0894\/3665\/1889\/files\/CM8008_port.png?v=1776206524","url":"https:\/\/www.iptrading.com.au\/products\/opengear-cm8008-cm8000-8-port-rs232-console-manager-smart-oob-1-yr-foundation-support","provider":"IP Trading Pty Ltd","version":"1.0","type":"link"}