{"product_id":"opengear-cm8004-cm8000-console-manager-4x-rs232-serial-ports-2x-sfp-docker-tpm-2-0-1-yr-foundation-support","title":"OPENGEAR CM8004 | CM8000 Console Manager, 4x RS232 Serial Ports, 2x SFP, Docker, TPM 2.0, 1 Yr Foundation Support","description":"The Opengear CM8004 is a compact, serial-first out-of-band console manager from the CM8000 Series, designed for resilient remote management of critical infrastructure at core branches, small aggregation sites, and network closets. It delivers 4x RS232 X2 pinout serial ports, 2x 1GbE\/SFP combo Ethernet uplinks, USB 3.0, an ARM 1.6GHz quad-core CPU, 4GB RAM, 32GB flash storage, and a TPM 2.0 security module — all in a compact desktop form factor that supports Docker-based automation and centralised management via Opengear Lighthouse. \u003cbr\u003e\u003cbr\u003eThis listing includes 1 Year of Opengear Foundation Support (OG-FNTS-CM8000-1YR), sold together with the hardware as a mandatory bundle. Foundation Support delivers 8x5 regional live assistance across APAC, Americas, and EMEA via phone, email, and portal, with initial response times of up to 15 minutes via portal and 30 minutes via email. Critical (Priority 1) issues — including severe outages and DOA units — receive next-business-day RMA replacement in Australia (within 4 days internationally). Ongoing firmware and software updates are included throughout the support term, with a 95% SLA compliance target. Order now at iptrading.com.au — trusted by Australian IT professionals.","brand":"OPENGEAR","offers":[{"title":"Default Title","offer_id":63446590488945,"sku":"CM8004","price":1961.86,"currency_code":"AUD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0894\/3665\/1889\/files\/cm8004-port.png?v=1776206498","url":"https:\/\/www.iptrading.com.au\/products\/opengear-cm8004-cm8000-console-manager-4x-rs232-serial-ports-2x-sfp-docker-tpm-2-0-1-yr-foundation-support","provider":"IP Trading Pty Ltd","version":"1.0","type":"link"}