{"product_id":"opengear-cm8004-c-cm8000-console-manager-4-port-rs232-5g-modem-quad-core-arm-1-yr-foundation-support","title":"OPENGEAR CM8004-C | CM8000 Console Manager, 4-Port RS232, 5G Modem, Quad-Core ARM, 1 Yr Foundation Support","description":"The Opengear CM8004-C is a compact, purpose-built console manager from the CM8000 series, delivering Smart Out-of-Band™ remote access across distributed, branch, and edge sites. It features 4x RS232 X2 pinout (Cisco Straight) serial ports, a quad-core ARM 1.6GHz processor, 4GB RAM, 32GB flash, TPM 2.0 hardware security, Docker container support, 2x 1GbE\/SFP combo uplinks, 2x USB 3.0 ports, and an integrated 5G cellular modem with dual 4FF nano SIM slots — ensuring network resilience even when the primary WAN is unavailable. \u003cbr\u003e\u003cbr\u003eFoundation Support delivers 8x5 regional live assistance across APAC, Americas, and EMEA via phone, email, and portal, with initial response times of up to 15 minutes via portal and 30 minutes via email. Critical (Priority 1) issues — including severe outages and DOA units — receive next-business-day RMA replacement in Australia (within 4 days internationally). Ongoing firmware and software updates are included throughout the support term, with a 95% SLA compliance target. Shop with confidence at iptrading.com.au — your local source for enterprise-grade networking solutions.","brand":"OPENGEAR","offers":[{"title":"Default Title","offer_id":63446590554481,"sku":"CM8004-C","price":2940.34,"currency_code":"AUD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0894\/3665\/1889\/files\/CM8008-C_power_angle_small_03ca11ee-2a73-4c2a-938e-5053bb0e051e.png?v=1776206503","url":"https:\/\/www.iptrading.com.au\/products\/opengear-cm8004-c-cm8000-console-manager-4-port-rs232-5g-modem-quad-core-arm-1-yr-foundation-support","provider":"IP Trading Pty Ltd","version":"1.0","type":"link"}