{"product_id":"opengear-acm7004-5-l-4-port-serial-console-gateway-lte-a-pro-cellular-4-port-gbe-switch-sfp-1-yr-foundation-support","title":"OPENGEAR ACM7004-5-L | 4-Port Serial Console Gateway, LTE-A Pro Cellular, 4-Port GbE Switch, SFP, 1 Yr Foundation Support","description":"The Opengear ACM7004-5-L is a compact out-of-band management gateway from the ACM7000 series, delivering 4 Cisco straight-pinout serial console ports alongside a global LTE-A Pro cellular module with dual SIM for resilient remote access. It combines a 1 GbE Ethernet or Fibre SFP uplink with a 4-port GbE switch, 2 digital inputs, and 2 digital outputs — making it a versatile edge infrastructure management and automation platform for distributed network environments. \u003cbr\u003e\u003cbr\u003eThis listing includes 1 Year of Opengear Foundation Support (OG-FNTS-ACM7000-1YR), sold together with the hardware as a mandatory bundle. Foundation Support delivers 8x5 regional live assistance across APAC, Americas, and EMEA via phone, email, and portal, with initial response times of up to 15 minutes via portal and 30 minutes via email. Critical (Priority 1) issues — including severe outages and DOA units — receive next-business-day RMA replacement in Australia (within 4 days internationally). Ongoing firmware and software updates are included throughout the support term, with a 95% SLA compliance target. Order direct from iptrading.com.au — Australian-owned and operated since 2001.","brand":"OPENGEAR","offers":[{"title":"Default Title","offer_id":63446589899121,"sku":"ACM7004-5-L","price":3167.59,"currency_code":"AUD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0894\/3665\/1889\/files\/A8qi22fXdkC8s3-ftVImfg.c-r.jpg?v=1776206431","url":"https:\/\/www.iptrading.com.au\/products\/opengear-acm7004-5-l-4-port-serial-console-gateway-lte-a-pro-cellular-4-port-gbe-switch-sfp-1-yr-foundation-support","provider":"IP Trading Pty Ltd","version":"1.0","type":"link"}