{"product_id":"opengear-acm7004-5-4-port-serial-console-server-1g-sfp-rj45-4-port-gbe-switch-2-dio-1-yr-foundation-support","title":"OPENGEAR ACM7004-5 | 4-Port Serial Console Server, 1G SFP\/RJ45, 4-Port GbE Switch, 2 DIO, 1 Yr Foundation Support","description":"The Opengear ACM7004-5 is a compact, enterprise-grade serial console server and out-of-band management gateway designed for resilient remote access to critical infrastructure. It provides 4 RS-232 serial ports with Cisco straight pinout, a single 1 Gigabit Ethernet port (copper or SFP fibre), a 4-port GbE switch, and 2 digital input\/output plus 2 output ports for environmental and automation workflows. Powered via an external power supply and built for edge and branch deployments, the ACM7004-5 keeps your team connected to network devices even during primary network outages. This listing includes 1 Year of Opengear Foundation Support (OG-FNTS-ACM7000-1YR), bundled together with the hardware.\u003cbr\u003e\u003cbr\u003eThis listing includes 1 Year of Opengear Foundation Support (OG-FNTS-ACM7000-1YR), sold together with the hardware as a mandatory bundle. Foundation Support delivers 8x5 regional live assistance across APAC, Americas, and EMEA via phone, email, and portal, with initial response times of up to 15 minutes via portal and 30 minutes via email. Critical (Priority 1) issues — including severe outages and DOA units — receive next-business-day RMA replacement in Australia (within 4 days internationally). Ongoing firmware and software updates are included throughout the support term, with a 95% SLA compliance target. Available now at iptrading.com.au — competitive prices and local support.","brand":"OPENGEAR","offers":[{"title":"Default Title","offer_id":63446589768049,"sku":"ACM7004-5","price":1981.12,"currency_code":"AUD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0894\/3665\/1889\/files\/8HpcTFC-G0qpVOPKXJueIw.c-r_cfe9c785-5c29-4a64-b2df-76d16ac353c7.jpg?v=1776206415","url":"https:\/\/www.iptrading.com.au\/products\/opengear-acm7004-5-4-port-serial-console-server-1g-sfp-rj45-4-port-gbe-switch-2-dio-1-yr-foundation-support","provider":"IP Trading Pty Ltd","version":"1.0","type":"link"}