{"product_id":"opengear-acm7004-2-m-acm7000-resilience-gateway-4-port-serial-dual-gbe-pstn-modem-1-yr-foundation-support","title":"OPENGEAR ACM7004-2-M | ACM7000 Resilience Gateway, 4-Port Serial, Dual GbE, PSTN Modem, 1 Yr Foundation Support","description":"The Opengear ACM7004-2-M is a compact Smart Out-of-Band (OOB) Resilience Gateway designed for secure remote management of critical infrastructure at edge sites including retail locations, bank branches, ATMs, and regional offices. It features 4 x RJ45 RS-232 Cisco straight pinout serial console ports, 4 x USB 2.0 console ports, dual 10\/100\/1000 Mbps GbE Ethernet, a built-in V.92 PSTN modem for dial-out failover, and 2 x Digital I\/O plus 2 x High Voltage Digital Output ports for sensor and relay integration. Security-hardened with FIPS 140-2 validated encryption, SSH, OpenVPN, IPsec, and a stateful firewall, and backed by a 5-year hardware warranty, this listing includes 1 Year of Opengear Foundation Support (OG-FNTS-ACM7000-1YR).\u003cbr\u003e\u003cbr\u003eThis listing includes 1 Year of Opengear Foundation Support (OG-FNTS-ACM7000-1YR), sold together with the hardware as a mandatory bundle. Foundation Support delivers 8x5 regional live assistance across APAC, Americas, and EMEA via phone, email, and portal, with initial response times of up to 15 minutes via portal and 30 minutes via email. Critical (Priority 1) issues — including severe outages and DOA units — receive next-business-day RMA replacement in Australia (within 4 days internationally). Ongoing firmware and software updates are included throughout the support term, with a 95% SLA compliance target. Upgrade your network with gear from iptrading.com.au — Australia's IT hardware specialists.","brand":"OPENGEAR","offers":[{"title":"Default Title","offer_id":63446589636977,"sku":"ACM7004-2-M","price":1784.22,"currency_code":"AUD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0894\/3665\/1889\/files\/8HpcTFC-G0qpVOPKXJueIw.c-r.jpg?v=1776206401","url":"https:\/\/www.iptrading.com.au\/products\/opengear-acm7004-2-m-acm7000-resilience-gateway-4-port-serial-dual-gbe-pstn-modem-1-yr-foundation-support","provider":"IP Trading Pty Ltd","version":"1.0","type":"link"}