{"product_id":"opengear-acm7004-2-l-acm7000-4-port-serial-resilience-gateway-global-4g-lte-a-pro-dual-sim-2x-gbe-1-yr-foundation-support","title":"OPENGEAR ACM7004-2-L | ACM7000 4-Port Serial Resilience Gateway, Global 4G LTE-A Pro, Dual SIM, 2x GbE, 1 Yr Foundation Support","description":"The Opengear ACM7004-2-L is a compact Smart Out-of-Band Resilience Gateway purpose-built for secure remote management at edge and branch locations. It delivers 4 x RJ45 RS-232 serial console ports (Cisco Straight pinout), 2 x GbE Ethernet, an embedded Global 4G LTE-A Pro cellular modem with dual SIM, 2 x DIO ports, and 2 x High Voltage Digital Output ports — all in a desktop or rack-mountable form factor. The unit runs Linux with Opengear's Custom Development Kit (CDK) and integrates with Opengear Lighthouse for centralised management. FIPS 140-2 validated and NERC CIP-capable, it automatically fails over to cellular when the primary network fails, keeping remote infrastructure accessible at all times. \u003cbr\u003e\u003cbr\u003eThis listing includes 1 Year of Opengear Foundation Support (OG-FNTS-ACM7000-1YR), sold together with the hardware as a mandatory bundle. Foundation Support delivers 8x5 regional live assistance across APAC, Americas, and EMEA via phone, email, and portal, with initial response times of up to 15 minutes via portal and 30 minutes via email. Critical (Priority 1) issues — including severe outages and DOA units — receive next-business-day RMA replacement in Australia (within 4 days internationally). Ongoing firmware and software updates are included throughout the support term, with a 95% SLA compliance target. Order now at iptrading.com.au — trusted by Australian IT professionals.","brand":"OPENGEAR","offers":[{"title":"Default Title","offer_id":63446589342065,"sku":"ACM7004-2-L","price":2486.02,"currency_code":"AUD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0894\/3665\/1889\/files\/oww_pusBaUKY4mhex7SPmw.c-r_43ec2c58-92d2-4e2b-8e10-ab04a721506d.jpg?v=1776206380","url":"https:\/\/www.iptrading.com.au\/products\/opengear-acm7004-2-l-acm7000-4-port-serial-resilience-gateway-global-4g-lte-a-pro-dual-sim-2x-gbe-1-yr-foundation-support","provider":"IP Trading Pty Ltd","version":"1.0","type":"link"}