{"product_id":"opengear-acm7004-2-glb-4-port-serial-console-server-2x-gbe-4x-usb-ext-power-global-1-yr-foundation-support","title":"OPENGEAR ACM7004-2-GLB | 4-Port Serial Console Server, 2x GbE, 4x USB, Ext. Power, Global, 1 Yr Foundation Support","description":"The Opengear ACM7004-2-GLB is a resilience gateway and console server designed for out-of-band management of critical IT infrastructure. It delivers 4 serial console ports, 2 x GbE Ethernet interfaces, and 4 x USB ports in a compact, globally deployable appliance powered via an external power supply. Purpose-built for secure remote access and infrastructure resilience, the ACM7004-2-GLB supports NetOps automation, zero-touch provisioning, and fail-safe connectivity to network devices even during primary network outages. \u003cbr\u003e\u003cbr\u003eThis listing includes 1 Year of Opengear Foundation Support (OG-FNTS-ACM7000-1YR), sold together with the hardware as a mandatory bundle. Foundation Support delivers 8x5 regional live assistance across APAC, Americas, and EMEA via phone, email, and portal, with initial response times of up to 15 minutes via portal and 30 minutes via email. Critical (Priority 1) issues — including severe outages and DOA units — receive next-business-day RMA replacement in Australia (within 4 days internationally). Ongoing firmware and software updates are included throughout the support term, with a 95% SLA compliance target. Shop with confidence at iptrading.com.au — your local source for enterprise-grade networking solutions.","brand":"OPENGEAR","offers":[{"title":"Default Title","offer_id":63446589276529,"sku":"ACM7004-2-GLB","price":1539.42,"currency_code":"AUD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0894\/3665\/1889\/files\/oww_pusBaUKY4mhex7SPmw.c-r.jpg?v=1776206372","url":"https:\/\/www.iptrading.com.au\/products\/opengear-acm7004-2-glb-4-port-serial-console-server-2x-gbe-4x-usb-ext-power-global-1-yr-foundation-support","provider":"IP Trading Pty Ltd","version":"1.0","type":"link"}